Privacy Policy
Robin Custer Privacy Policy
Robin Custer is independently owned. This privacy policy will explain how Our Company uses the personal data when you use our website.
What data do we collect?
Our Company collects the following data:
Personal identification information (Name, email address, phone number, etc.) when booking a session
Reason for requesting a coaching session when you fill out the “book a session” form.
How do we collect your data?
You directly provide Robin Custer with most of the data we collect. We collect data and process data when you:
Send a request online for our services.
Use or view our website via your browser’s cookies.
How will we use your data?
Robin Custer collects your data so that we can:
Contact you to book a session based on your request.
Contact you to respond to a question sent through our online contact form
How do we store your data?
Robin Custer securely stores your data digitally on an encrypted cloud-based, GDPR and HIPAA-compliant electronic health records program called Sessions Health. Data in Sessions Health is stored in a private server bank located in a secured SOC2, Type2-certified data center, and for EU clients, all your data in Jane is stored in London, England.
Robin Custer will keep your contact information for the duration of our communication prior to becoming a client and once you have become a client, Robin Custer will store your data for 7 years following your last session with the coach. Once this time period has expired, we will delete your data.
Marketing
Our Company does not use marketing tools.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello@robincuster.com
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
Our Company uses cookies in the following ways:
To enable core site functionality and to remember user preferences and choices, such as language preferences or customized settings.
To provide quantitative measures of website visitors. With the usage of these cookies we are able to count visits and traffic sources to improve the performance of our site.
Privacy policies of other websites
The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on April 10, 2025.
How to contact us
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: hello@robincuster.com
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Federal Trade Commission, or the governing body for your jurisdiction.